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‎03-14-2023 12:56 PM

HP Recommended
Product: HP EliteBook 645 14 inch G9 Notebook PC (4K023AV)

The USB C port stopped working. No charge. No data in or out. 3 weeks into ownership.

 

I followed the HP instructions of turning off, holding down power for 30 seconds, and then turning back on. This worked for a day or so, then the issue returned.

 

This is a brand new, customized, top-of-the-line Elitebook that is only a few weeks old. 

 

Please help!

 

Thanks!

 

Tom

Category:
1 REPLY 1

‎03-15-2023 05:32 AM

HP Recommended

Thank you Tom, i take you actions and my 2 monitors connected to hp dock G5 via USB-Type C working good! Thank you for advise!!!

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