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Dbarrera73
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Solved!

The battery do not charge

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Microsoft Windows 10 (64-bit)

The battery of my laptop HP do not charger, my laptop have one year to low use. Run the diagnostic software and  y have a failur ID 0LTSTA-8AD97G-MFGGQJ-C0C303, please i need your help to replace the battery.

 

Rewards,

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REO51ST
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@Dbarrera73

 

HP ProBook 640 G2 Notebook PC - FRU Remove/Replace Videos

 

http://h20574.www2.hp.com/results.htm?SID=8430730&MEID=5B0B9BB9-D0A5-44C1-A932-B7D5F0E9D425

 

Click on Battery.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04919621

 

Battery part number   801554-001

 

REO

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REO51ST
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25,082 24,632 3,568 8,035
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@Dbarrera73

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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Dbarrera73
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The model of Notebook is HP ProBook 640 G2 (Energy Star)

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REO51ST
Level 16
25,082 24,632 3,568 8,035
Message 4 of 5
Flag Post
HP Recommended

@Dbarrera73

 

HP ProBook 640 G2 Notebook PC - FRU Remove/Replace Videos

 

http://h20574.www2.hp.com/results.htm?SID=8430730&MEID=5B0B9BB9-D0A5-44C1-A932-B7D5F0E9D425

 

Click on Battery.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04919621

 

Battery part number   801554-001

 

REO

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Dbarrera73
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Thanks very much for you help.

 

Regards,

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