The worst customer support i've experienced from any brand... The absolute worst

[Rom_Disney]

I've been chatting with an agent regarding my laptop's network issue. Suddenly he left the chat saying his shift is over, and i've got no response from the chat then. I've tried call back option, that's too never happend. If HP can't support it's product, why do this guys making them and fooling the customer??

I'm recommending my management to stop buying these stupid brand.

[Rainbow23]

Hi @Rom_Disney,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

- Let me know the complete issue that you are facing with the unit.
- Let me know the version of the operating system installed on the computer.
- Error messages (if any) on the unit. 

Take care and have a great day ahead.