The worst ever service and product from an international company HP, since last 25 days they've been

[Sri6591]

1. The worst ever service and product from an international company HP, since last 25 days they've been tormented mentally, no one responds to the calls or mails, worst ever service from HP I, Hi this is srinivas, I've been fighting for my consumer rights for the last 25 days, I bought an HP laptop worth 80k on 11-09-2022, it stopped working and I raised a complaint on 09-05-2023. hp service engineer replaced TWO REFURBISHED MOTHERBOARDS & opened my laptop for 6 times but still they don't provide any acknowledgement or job sheet for the service and they don't give an explanation for their failure,

Every time they replace the refurbished motherboard the new problem is occurring, laptop performance is worse than before as HP provided such a refurbished spares and worst service. As i don't have the laptop for 25 days I've lost my job. But HP is least bothered,

I don't want this laptop anymore as they opened the laptop 6 times and replaced the motherboard twice, already I have lost my job but I don't want to lose my money, so I demand a refund or replacement of this laptop. As you damaged the laptop physically by opened it several times.

[[Personal Information Removed]]

[sandytechy20]

@Sri6591

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.