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‎09-24-2019 10:50 AM

HP Recommended
Product: HP Thunderbolt Dock G2 Dock 230 Watt
Operating System: Microsoft Windows 10 (64-bit)

I have a new ZBook and a new Thunderbolt Dock.   When I connect my two HP monitors to the dock via DP cables, Display 3 shows as not active.   If I close the laptop, it becomes active.   When I open the laptop, it goes inactive again.

 

I want to use all three screens; ZBook, EliteDisplay E271i and ProDisplay P242va.

 

How do I do this?   BTW on my old HP laptop and docking station this was not an issue at all.   It would be hard to believe that older tech has less features than the new.

 

Thanks

1 person had the same question
1 REPLY 1

‎09-24-2019 03:05 PM

HP Recommended
@LeeBeach wrote:

....  If I close the laptop, it becomes active.   When I open the laptop, it goes inactive again.

@LeeBeach 

 

Looks like your machine does not support 4 screens (3 + laptop screen). What is your ZBook ?  Normally you can find a table which shows number of screens you can have, similar to the following table

 

    http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA5-2657ENW

 

Regards.

BH
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