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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-25-2020 01:01 AM

HP Recommended
Product: HP Thunderbolt Dock G2 w/ combo cable (3TR87AA)
Operating System: Microsoft Windows 10 (64-bit)

Hello 

 

I am using HP EliteBook 840G6 with HP Thunderbolt Dock G2 w/ combo cable.

I connected to my Monitor LG 43ud79-b using USB Type-C DisplayPort.

The monitor is not able to detect the signal.

If I connect USB Type C cable to my laptop directly, the monitor can run 4K 60Hz. 

 

Is my docking station broken? Everything is working file, just I can't use USB Type C for my monitor. 

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