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ChandanRoy
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Solved!

Touchpad problem

HP Recommended
Spectre x360 13 inch
Microsoft Windows 10 (64-bit)

Yesterday my laptop had some windows update. After that the right click of touchpad is automatically tapping. I can't use my laptop in this condition. I tried to install the update for touchpad drivers but that doesn't solve the problem. 

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TEJ1602
HP Support Agent
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@ChandanRoy, Welcome to HP Support Community!

 

Run Windows Updates -  

 

1) In the search box, type, and open Windows Updates.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.

 

If the issue persists, try disabling and enabling the touchpad on your computer. Also, try using an external mouse and see if that works fine.

 

Refer to this document HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) for help.

 

Let me know the outcome.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

 

TEJ1602
I am an HP Employee

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,554
Message 2 of 4
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HP Recommended

@ChandanRoy, Welcome to HP Support Community!

 

Run Windows Updates -  

 

1) In the search box, type, and open Windows Updates.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.

 

If the issue persists, try disabling and enabling the touchpad on your computer. Also, try using an external mouse and see if that works fine.

 

Refer to this document HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) for help.

 

Let me know the outcome.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

 

TEJ1602
I am an HP Employee

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ChandanRoy
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Thanks. I tried but couldn't resolve. I was in live chat with Hp support and they did some tests which refer that there is a hardware problem. I've to send my unit to hp for servicing. 

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,554
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@ChandanRoy

 

If you need further assistance feel free to reach out to us.  

 

Have a great day ahead! 

 

TEJ1602
I am an HP Employee

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