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Level 4
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Message 1 of 3
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Trying to get rid of password protection

HP Recommended
ProBook 6545b
Microsoft Windows XP

I have a ProBook 6545b which is password protected but I forgot the password.

I reset it back to factory defaults but it still brings up the box to enter the password.

Is there anything else I can try?

Level 16
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Message 2 of 3
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HP Recommended

Welcome to the HP Support Community @Jeff17866 


HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS Password.


HP can remove the Password via a service of the Notebook.


You can contact HP Support to set this up.


Contact HP Worldwide:


Options vary depending on location and warranty status (Service fee may apply)


Best regards,



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Level 4
129 78 0 8
Message 3 of 3
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HP Recommended

Uh-huh. Thanks anyway.

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