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03-04-2019 03:12 PM
I have a ProBook 6545b which is password protected but I forgot the password.
I reset it back to factory defaults but it still brings up the box to enter the password.
Is there anything else I can try?
03-04-2019 11:37 PM
Welcome to the HP Support Community @Jeff17866
HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS Password.
HP can remove the Password via a service of the Notebook.
You can contact HP Support to set this up.
Contact HP Worldwide: https://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Options vary depending on location and warranty status (Service fee may apply)
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