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USB-C screen does not work with HP Thunderbolt 3 dock

HP Recommended
HP EliteBook x360 830 G6
Microsoft Windows 10 (64-bit)


I bought a new Thunderbolt 3 G2 dock and it doesn't connect to my USB-C display (an G1 dock works with this display). The problem appears with two different HP notebooks.

What can be the issue? Is the dock broken?

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