• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-29-2020 08:17 AM

HP Recommended
Product: Elitebook 8570w
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am trying to install windows 10 (windows alone, not with previous settings etc) on my Elitebook 8570w, but get the error "Windows is unable to install to the selected location. This computer's hardware may not support booting to his disk. Ensure the disk's controller is enabled in the computer's BIOS menu". I have tried the following fixes:
- clean the disk

- restore BIOS to factory default settings

A frequently propsed solution that I was not able to do was to set BIOS SATA mode to ACHI. I have it on RAID and I can't change it (all device configurations options in BIOS are disabled).

I was also not able to update my BIOS (currently 681AV Ver. F.43, date 10/08/2013). I found an update report here: https://support.hp.com/nz-en/document/c04113070, but could not find it in the HP Software Download (https://support.hp.com/nz-en/drivers/selfservice/hp-elitebook-8570w-mobile-workstation/5257502/model...).

Can anyone help me figure out how to get windows 10 back on my laptop?
Many thanks in advance!

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.