Unable to log into HP Shop

[Tony_Czar]

I can log in to all HP.com websites except for HP Shop.  After many diligent efforts over months, still no go.  I dare anyone to try to contact HP Support about such an issue.  There's no dropdown selection anywhere close to it.

If someone can give me the right phone number I will be happy to call.  Thanks.

[Dragon-Fur]

@Tony_Czar 

Welcome to the HP English Community --

Edits / Update

After reading your second post and the edits added to your first post, I think you are asking about the HP Store.

In the USA region, the HP Store phone number is included at the top center of the store web page.

Contact the HP Store using that number OR Contact the store customer service department.

Customer Service offers Chat and a Contact Us option.

Select "Contact Us" to see Customer Service phone numbers and hours of operation.

When you talk to the store representative, explain that you want to be able to log into the HP Store website.

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HP Store – USA

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

HP Store Customer Service

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

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References / Resources

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP EliteBook 840 14 inch G10 Notebook PC (6V5Y1AV)  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

[Tony_Czar]

Hi Mr. Fur.  Thanks for all your info and advice.  I actually don't have a hardware issue; in a sense, my post was a false flag operation.  But there was no way to select Support options relevant to my real problem: the HP Shop webpage will not allow me to login using the ID and PW that work on every other HP site.  And I simply have not been able to find anyone who can help me address that problem.  If you or anyone can offer a way for me to obtain help with this topic, I'd be grateful.

Tony