• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z6AV)

I have the 

HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z6AV)

it currently has 2 sticks of 4GB 3200 Samsung ram 

I want to upgrade to 2 sticks 

Crucial 16GB DDR4-3200 SODIMM

 

will it be compatible with my laptop? 

1 REPLY 1
HP Recommended

Hi:

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If the report indicates you can install 32 GB (2 x 16 GB ) of memory, the Crucial brand memory should work fine.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.