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06-17-2019 09:11 AM - edited 06-17-2019 09:14 AM
Product: Elitebook 1050 G1
Operating System: Microsoft Windows 10 (64-bit)
I'm having and issue with my brand new HP Elitebook 1050 G1.
It takes long to to wake when the notebook is in sleep mode.
It seems that is related to the display adapter, if/when I disable the GeForce card from device manager, it takes less time to wake, these are my test results with different driver versions:
Intel embedded only (NVIDIA disabled from device manager) ~6 secs.
Intel+NVIDIA 126.96.36.1992 (18.03.2019) ~15 secs.
Intel+NVIDIA 188.8.131.5286 (22.05.2019) ~15 secs.
The PC is HP Elitebook 1050 G1, CPU Intel i7-8750H, 32GB RAM, 2TB SSD, NVIDIA GeFeroce GTX 1050 + integrated Intel UHD 630, 4K display
Windows 10 enterprise 1903 build 18362.175
Bios Q72 Ver. 01.07.00
Windows hybernate disabled using:
powercfg.exe /h off
15 seconds to start from sleep mode for a $3000+ notebook is ridiculous!
Any suggestion on how to troubleshoot and fix this issue?
1 REPLY 1
08-07-2019 10:11 AM - edited 08-07-2019 11:59 AM
If the device is in warranty, my suggestion is to ask service assistance. I just bought a very similar HP1050 G1 in June with the same very slow wake-up, that had also a dysfunctional usb-C. They replaced the board and now the wake-up time is around 4-5 seconds. It's sad that this new Elitebook has such manufacturing faults.
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