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UsamaG
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Message 1 of 2
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Solved!

Warranty Claim

HP Recommended
Elite x2 g2
Microsoft Windows XP (64-bit)

I am from Pakistan. I have recently purchased elite x2 1012 g2 i5-7200u from my fiend who came from US. I have verified the warranty online which is almost 4 months remaining. The official warranty card is not available with the notebook.

Is the warranty claimable is this case; if so, then what is the procedure?

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banhien
Level 20
Level 20
100,994 40,029 13,116 27,472
Message 2 of 2
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HP Recommended

@UsamaG wrote:

I am from Pakistan. I have recently purchased elite x2 1012 g2 i5-7200u from my fiend who came from US. I have verified the warranty online which is almost 4 months remaining. The official warranty card is not available with the notebook.

Is the warranty claimable is this case; if so, then what is the procedure?


@UsamaG 

 

Yes, you have to contact HP in the US because most likely HP Pakistan won't accept your claim, because

 

HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B).

 

Regards.

 

 

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
banhien
Level 20
Level 20
100,994 40,029 13,116 27,472
Message 2 of 2
Flag Post
HP Recommended

@UsamaG wrote:

I am from Pakistan. I have recently purchased elite x2 1012 g2 i5-7200u from my fiend who came from US. I have verified the warranty online which is almost 4 months remaining. The official warranty card is not available with the notebook.

Is the warranty claimable is this case; if so, then what is the procedure?


@UsamaG 

 

Yes, you have to contact HP in the US because most likely HP Pakistan won't accept your claim, because

 

HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B).

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
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