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‎09-09-2020 04:33 PM

HP Recommended
Product: HP Specter x360
Operating System: Microsoft Windows 10 (64-bit)

I have bought HP care of 1 year but still this it is showing that my product is out of warranty. I have created cases and all but I have not hear back from HP service. Can someone help me out

3 REPLIES 3

‎09-10-2020 08:11 AM

HP Recommended

@YashShah1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Click here: https://support.hp.com/in-en/document/c05084516 to know more about How to Submit a Dispute to Validate Your Warranty.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎09-12-2020 06:15 PM

HP Recommended

I have tried that . They redirect me to virtual agent and generate a case number. No help is coming from HP 

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‎09-13-2020 04:21 AM

HP Recommended

@YashShah1

 

Did you submit a warranty dispute?

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Cheers!

The_Fossette
I am an HP Employee

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