cancel
Showing results for 
Search instead for 
Did you mean: 
YashShah1
New member
2 1 0 0
Message 1 of 4
176
Flag Post

Warranty Dispute

HP Recommended
HP Specter x360
Microsoft Windows 10 (64-bit)

I have bought HP care of 1 year but still this it is showing that my product is out of warranty. I have created cases and all but I have not hear back from HP service. Can someone help me out

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
23,520 23,478 1,066 1,098
Message 2 of 4
Flag Post
HP Recommended

@YashShah1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Click here: https://support.hp.com/in-en/document/c05084516 to know more about How to Submit a Dispute to Validate Your Warranty.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
YashShah1
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I have tried that . They redirect me to virtual agent and generate a case number. No help is coming from HP 

0 Kudos
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 4 of 4
Flag Post
HP Recommended

@YashShah1

 

Did you submit a warranty dispute?

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation