Warranty Expired Before Purchase

[LonKeelay]

I bought this laptop yesterday from a retail store, however when I looked at this device's warranty I was shocked to see it expired in July, 2 months before the device made it into anyone's hands. Is there a way to dispute this warranty?

[ub6424]

Hello @LonKeelay 

Sorry to hear that you are having problems ... I would like to help you.

The warranty starts from the date of purchase (invoice) !

- Warranty Dispute

Expected: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Video – Submit a Warranty Dispute:  https://youtu.be/PTMvck49GP4

Good luck

[LonKeelay]

I initially tried that, however there was no option to dispute it anywhere on the page.