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Diane1980
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Warranty check in HP Support Assistant

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HP 15 BW027AU
Microsoft Windows 10 (64-bit)

I went to the HP Support Assistant and looked at the warranty information, which told me there was only 4 months on the warranty. I purchased the laptop on May 23. What is going on?

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Cheron-Z
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Message 2 of 2
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@Diane1980

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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