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Warranty claim complaint

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The zip on my backpack has broken. Unable to contact HP support for a warranty claim as no serial number on product so the helpful chat box can't even work out what i'm trying to do. Not even got a category on here for consumables. So i'm unable to get any contact details for HP to raise the issue.

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What about give them a call? As far as I know there is no chance for email to support ....

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HP Support Agent
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Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I am an HP Employee

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