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AlifHaiqal
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Message 1 of 2
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Warranty

HP Recommended
HP Pavillion Notebook
Microsoft Windows 10 (64-bit)

Hi. My laptop has an issue where the battery is bloated and effects my keyboard. My warranty aren't expired yet but I've lost my receipt or the paperworks for the warranty. Can I still get a repair when I walk in into the shop without the paperworks? 

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danny-r
Retired
Retired
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Message 2 of 2
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HP Recommended

@AlifHaiqal

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
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