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tommy52
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Message 1 of 2
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Warranty

HP Recommended
Hp 255 g7 notebook
Microsoft Windows 10 (64-bit)

I recently bought a brand new hp 255 g7 notebook from currys.when I went to register it with hp it turns out the warranty started on October 27th 2020 and I think it is a business pc.what should I  do.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

The longer the PC sits unsold, the less time remains on the warranty.

 

What you can do is to call HP customer service in the UK, call the number for business products at the link below, and work with a customer services rep to get the warranty start and end dates adjusted.

 

Contact HP - Phone Assist | HP® United Kingdom

 

 

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