• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎11-13-2020 09:00 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

New HP EliteBook x360 830 G6 webcam shows a black screen when using video.  All the drivers are up to date and there's no door covering the camera lenses.  I do notice a black and white diagonal lines inside the lens and not certain why.  The camera worked fine when I first purchased the laptop.  This Elitebook has  HP SureView and something called NFC .  

6 people had the same question
1 REPLY 1

‎11-13-2020 09:07 PM

HP Recommended

Reviewed the user guide and it does have a camera privacy switch.  Its very difficult to see the switch and I had to feel along the edge of the laptop.  Geesh!

 

http://h10032.www1.hp.com/ctg/Manual/c06277794

 

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.