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skate107
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Webcam laptop randomly turns light off

HP Recommended
ProBook 430 G4
Microsoft Windows 10 (64-bit)

Hi everyone,

I have a problem with my ProBook 430 G4.

Webcam, often, when I open software like Skype, Zoom and similar, doesn't show properly my image.

 

My picture appears as if it was blind or with lights turned off
https://ibb.co/W3bY0mM

Indeed you can see my picture but with no lights.

 

I already tried to update cam drivers from HP support URL but it didn't fix it the issue.


Could you please help me understanding what's wrong and how can I fix it?

Somebody had the same issue, by chance?

 

Angelo

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