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- What good is Care Pack if they don't answer the phone!

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09-19-2022 01:59 PM
Anyone know how to get a hold of HP Premium Care Pack support? I call the phone number and it literally says "we can't answer your call at this time."
There isn't an option to chat with them, or email them that I can find.
Does anyone have suggestions? My manufacturer warranty expired and I need to get a hardware repair scheduled!
09-22-2022 01:21 PM
@HowPainful
Welcome to the HP Support Community.
I recommend you to contact the HP Support Team regarding this.
Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
Note: Select the country accordingly to get the contact details for support.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee