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04-26-2020 10:32 AM
My problem is related to buying replacement battery for HP ENVY15 1015TX NOTEBOOK PC. I have called HP so many times and visited so many HP outlets, all give me same number from where they say they will call me back. but for last 6 months its going on like this. Now my query is where can i get genuine HP Battery for my laptop. My battery is completely dead now.
Please some one help me out where can i find this and buy this product. Please provide me full details if anyone know about this. Am from India so its recommended if its Indian seller.
05-01-2020 09:19 AM
@ranapankaj9 Welcome to HP Community!
I understand that you would like to purchase a laptop battery,
L43267 005 Battery 4Cell 55Wh 3.6Ah LI SA04
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or alternatively, Contact HP for setting up an order/service via phone support
Keep us posted,
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