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ranapankaj9
Level 1
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Message 1 of 2
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Where to buy genuine HP battery?

HP Recommended
HP ENVY15 1015tx
Microsoft Windows 10 (64-bit)

My problem is related to buying replacement battery for HP ENVY15 1015TX NOTEBOOK PC. I have called HP so many times and visited so many HP outlets, all give me same number from where they say they will call me back. but for last 6 months its going on like this. Now my query is where can i get genuine HP Battery for my laptop. My battery is completely dead now. 

 

Please some one help me out where can i find this and buy this product. Please provide me full details if anyone know about this. Am from India so its recommended if its Indian seller.

 

 

Thank You

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 2 of 2
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HP Recommended

@ranapankaj9 Welcome to HP Community!

 

I understand that you would like to purchase a laptop battery,

 

L43267 005    Battery 4Cell 55Wh 3.6Ah LI SA04

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

Or alternatively, Contact HP for setting up an order/service via phone support   

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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