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‎08-18-2022 07:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

laptop was just returned from HP the exact same way , all the drivers are updated, and windows updates are up to date!

 

Category:
3 REPLIES 3

‎08-18-2022 06:31 PM

HP Recommended

Hello @Ahriman9 

Sorry to hear that you are having problems ... I would like to help you.

(1) Start windows <device manager>

- locate webcam and double click

- select tab [driver]

--->>> send screenshot

 

(2) Please report your resuts

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‎08-22-2022 01:11 PM

HP Recommended

Sachin.JPG

 

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‎08-22-2022 05:47 PM

HP Recommended

Hello @Ahriman9 

 

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date


(2) Please report your results

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