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NickiK89
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Windows Hello Facerecognition after 1809 update

HP Recommended
EliteBook x360 1030 G3
Microsoft Windows 10 (64-bit)

Hi

 

After the release of Windows 10 1809, facerecognition has stopped working on our x360 1030 G3 models. 

If I deploy Windows 10 1803, facial recognition works perfectly fine.

I have tried installing the latest drivers, but still no luck.

 

The problem is isolated to the x360 model - I have tried it on the 840 G5 without problems on both 1803 and 1809.

 

Have anyone experienced this, and found a solution?

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soccer_dan
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Message 2 of 2
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HP Recommended

the first thing i would do is make sure the BIOS and drivers are updated... Use HP Image Assistant to do this

I work for HP. However, all opinions and comments are my own.
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