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HP Recommended
HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W7AV)
Microsoft Windows 11

I recently purchased a new HP ENVY x360 Convertible Laptop PC 15-ed1000 from Amazon Saudi Arabia. The warranty status lists this machine as there is only 6 months remaining . I tried to submit proof of purchase but the warranty dispute form link does not appear to me.  I just want the warranty status updated to start from the purchasing day as noted by HP itself

Attached to this message the receipt from Amazon website
Amazon Receipt 1.jpg

 

Amazon Receipt 2.jpg

 

Amazon Reciet 3.jpgAmazon Reciet 4.jpg

1 REPLY 1
HP Recommended

Hi:

 

This is a peer-to-peer forum.

 

We don't work for or represent HP.

 

If you cannot dispute the warranty online, you will need to contact HP customer support for assistance.

 

You can do that starting at the link below...

 

الاتصال بشركة HP | HP® المملكة العربية السعودية

 

If your notebook has the HP support assistant software installed, you should also be able to submit a support case online to have the warranty start and end dates corrected.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.