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ashleyellis067
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Message 1 of 2
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Flag Post

Wrong email when ordering laptop

HP Recommended
Pavilion 15t
Microsoft Windows 10 (64-bit)

I entered my email incorrectly when ordering my laptop and now I don't have access to shipping updates or anything. Is there any way I can change this?

1 REPLY 1
Cheron-Z
Retired
Retired
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Message 2 of 2
Flag Post
HP Recommended

@ashleyellis067

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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