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05-06-2020 12:58 AM
Product: HP Z BOOK 17
Operating System: Microsoft Windows 10 (64-bit)
It was operating normally until I plugged a flashlight in to charge it. It went blank and nothing I have done will reset it.
When I plug the power supply in, the white light on the back comes on. No other lights flash or indicate that it is working.
I have removed the AC, held the power button down for both 15 and 70 seconds, and it did not reset.
I plugged the power supply b ack in and it still did not come on. Any help would be appreciated.
Is there a fuse or reset button that I'm not aware of?
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