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HP Recommended
HP ZBook 15 G3
Microsoft Windows 7 (64-bit)

Hi

My ZBook G3 won't recognize the Ultrawide properties of a BenQ EX3501R 21:9 monitor. It only shows 16:9 Aspect ratio and corresponding resolutions. The monitor's native 3440x1440 resolution is not visible. I have updated to the latest drivers without success and also tried Intel drivers without success. Running win7-64

Any advice?

Thanks

1 REPLY 1
HP Recommended

@trngw 

 

How do you connect them ? And What is your ZBook G3 ?

 

Regards.

BH
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