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HP Recommended
ZBook Studio G5
Microsoft Windows 10 (64-bit)

Hello everyone, after bios update thunderbolt controller completely disappear from device manager, prior update it works just fine. Does anyone face this issue and know how to handle it?

 

My product number is: 7UD23AV

 

What i already try:

1) Installation of the: https://support.hp.com/us-en/drivers/selfservice/closure/hp-zbook-15-g5-mobile-workstation/18865644

2) Installation of the all drivers related to motherboard and controllers from: https://support.hp.com/us-en/drivers/selfservice/hp-zbook-studio-g5-mobile-workstation/18865653  

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