02-12-2019 04:57 PM
Can you help me Zbook 15 G2 bios password remove? I buy it in ebay.com and it have bios password lock. I need SMC.bin at this laptop.
Solved! Go to Solution.
02-12-2019 05:05 PM
Welcome to the HP Support Community @gioot
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.