• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-05-2022 07:28 AM

HP Recommended
Product: HP ZBook 15v G5 Mobile Workstation

Starting today my Zbook 15v G5 doesnt want to connect to any G2 Docking Station, but it gets powered by it.
I tried with multiple Docking Stations and none of them want to connect.
Devmgmt show a Thunderbold connection, but the Thunderbolt Control Center cant find any devices

Category:
1 REPLY 1

‎12-06-2022 03:04 AM

HP Recommended

Hello

 

what is a "G2 Docking Station" , as there are some models, could you please be more precise ?

you can read the model on the bottom cover.

 

is it a Thundelbolt G2 Dock or an USB-C Universal G2 Dock  ? 

Bye

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.