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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-08-2020 04:43 AM - edited ‎07-08-2020 04:44 AM

HP Recommended
Product: ZBook 17 G5
Operating System: Microsoft Windows 10 (64-bit)

This post is continuation of this thread:

https://h30434.www3.hp.com/t5/Business-Notebooks/Zbook-17-G5-Second-1TB-m-2-ssd-issue/td-p/6967627 

Because it is locked, I started new one.

I had exactly the same problem and found answer, so maybe it will help someone.

Answer lies in Z Family Reference Guide on page 12.  It looks that ZBook G5 supports only M.2 SATA SED (Self-Encrypting Drives) drives. According to specification, non-SED M.2 SATA drivers are not supported at all. So,  as 1 TB drive (Samsung M.2 SATA 860 EVO) is regular non-SED drive, it is not recognized at all and there no solution for it.

I solved this problem by buying Samsung 970 EVO 1 TB drive, which is M.2 NVMe drive. ZBook supports NVMe drives up to 2 TB.

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