• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-25-2022 10:28 AM

HP Recommended
Product: HP ZBook Fury 15 G7 Mobile Workstation

I have a HP Zbook Fury G7 15" with the A3000 video card, UHD screen.  I've repaired it w/ a new motherboard and I need to figure out what it's model # would be.

 

Bought it off ebay, worked for a few days and the keyboard bit the dust, figuring it was just the keyboard I ordered one.  Turns out it was a bad socket on the motherboard.  By the time I figured all that out the seller wouldn't take it back.

 

Was going to part it out, but found another motherboard on the 'bay and bought it.

 

Machine is back together and mostly running - but it's in manufacturing mode.  All but a couple components work fine.

 

The webcam just gives snow,

the fingerprint reader won't load it's driver and

the WWAN module just shows up as an unknown PCI device.

 

I believe these issues stem from it not having the proper model ID and serial number branded in with the HP DMI Tool.

 

I have the tool loaded on a stick and it's booting, so all's ready to go, but I'm trying to find a valid PN for it and am coming up blank.

 

Does anyone know where I could get a valid ABA# so I can enter it?  Or some sort of list I can look thru?

 

Thanks in advance.

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.