Zbook Thunderbolt 3 Docking 2019 Spectre

[Sol0]

Hi All  I'm looking for support with the thunderbolt 3 docking station compatability to spectre 15" 2019 9th generation.

I initially did get an external screen to show via the dock after first downloading the docking driver from the hp website.  I then shut down and tried a week later.  Now the spectre won't recognise the Dock.  Trying to reinstall the driver but the spectre gets stuck at the pre requisite stage.

I know there are compatability issues but if it's worked once I'm sure it can work again.  I ha e the 200w Dock and paid extra for the single thunderbolt single connection to the laptop from the Dock lead. 

Any help would be appreciated as I've spent around £150.  Ideally I would like a complete hp set up hence buying the dock

Thanks 

[banhien]

@Sol0 

I don't know what EXACTLY is your " spectre 15" 2019 9th generation." the be able to find its specs BUT I know for sure Spectre machine are NOT in the compatible list

   https://support.hp.com/au-en/document/c04959218#AbT3

HP has the following product for many consumers machines

   https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=2SR85AA&opt=&sel=ACC

Regards.

[Sol0]

Hi banhein

Your right that the zbook 200w Thunderbolt 3 is not compatible with HP Spectre 15" laptop.  I knew that when I purchased the Dock.  What I can't understand is that it is a docking station and should just be plug and play.  You can buy other non hp docking stations and they will work fine with hp spectre laptop.  So why would hp build a docking station that does not work with all hp range of laptops.  I know other people on this forum have got this docking station to work with a hp spectre laptop.

Also, as stated earlier initially it did connect and the docking station was actually getting warm.  But now it just will not switch on.  I am minded to just sell it and cut my losses.