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- Zbook bought in Us ,can I claim warranty in India

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02-06-2020 07:52 AM
I bought zbook x360 from US can I claim warranty in India, but before buying this unit a sales representative of from HP said if product is available in that country we can claim warranty but Indian customer care executive is asking me to contact US service
02-06-2020 09:29 AM
Probably NOT -- because PCs bought in the U.S. do not generally have an International warranty.
Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.
To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: <a href=https://support.hp.com/us-en/contact-hp?openCLC=true</a>
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
I am a volunteer and I do not work for, nor represent, HP