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05-08-2020 05:32 AM - edited 05-08-2020 06:16 AM
Product: ZBook 15 G2
Operating System: Microsoft Windows 10 (64-bit)
since May 6th, 2020, I'm experiencing an issue when starting up my PC.
It stops responding (no LED blinking or progress in the process of startup) at the logo of Windows 10 and in order to get a full startup I have every time to shut off my PC and starting it up again.
During the second startup, I've found that 2 or 4 short blinks of the CAPS LOCK and BLOC NUM occur.
No result from my dep search on the web and in the HP community.
I tried to make the Hard Reset (by pressing for more than twelve second the Power On Button) and to uninstall its death battery with no result.
More details may help are: I've updated from HP Softpaq downloader the Intel, NVIDIA and Realtek Audio drivers (Intel Video Driver and Control Panel 220.127.116.1107 W 8 Routine, NVIDIA Video Drivers and Control Panel 456.50 F 16, Realtek HD Audio Driver 6.0.8882.1 REV: A)
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