11-13-2019 03:54 PM
Good evening- The battery in my Spectre (13T?) T9y18AV doesn't seem to hold much of a charge any longer- as it approaches 50%, it shuts down, with a quick message of "low battery". Plugged in the battery charges to 100%... and it works fine plugged in to a charger. I suspect I need a new battery- this laptop was purchased new in August 2016, 3.5-ish years ago. Other than this battery issue, all is working just fine.
I can not find replacement batteries listed anywhere. Will HP replace if I send it to them?
Sincerely, Bob W
11-16-2019 04:48 AM
Welcome to the HP Support Community.
I'd suggest you Contact HP in your region regarding the battery replacement.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee