battery issue

[maisara]

hello guys today i had and alert message show me that there is a failure with the battery and need to be replaced 

but at the same time im not a heavy user and my warranty expired is there any option to extend the warranty or any expiations since i did not use the device 

thank you   

[ub6424]

hello,

it really depends on how you have used your battery or in what state of charge it has been stored for a long time.

See my accepted solution to calibrate your battery.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Calibration-Problem/m-...

And, of course, you can run a detailed hp diagnostic battery test afterwards ...

best regards