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12-18-2021 10:34 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- How old is your laptop?
- Could you please share the picture of the battery cycle count image?
- Have you tried HP support assistance to check battery life?
Refer to the YouTube video:Checking Your Notebook Battery Using HP Support Assistant | HP Computers
Hope this helps! Keep me posted for further assistance.
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