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Igor2018
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Message 1 of 2
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bios password reset

HP Recommended
HP Elite book Folio 9470m
Microsoft Windows 7 (64-bit)

Hi.I have this notebook.Please, give me master password.accidentally set the password on BIOS and I do not know how to remove it.

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REO51ST
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Message 2 of 2
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HP Recommended

@Igor2018

 

Sorry but no one on this forum will be able to give the "Master Password"

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note, don't try removing the RTC battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

 

REO

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