04-13-2020 06:47 AM
Welcome to the HP Support Community. I'd be happy to assist you with the "Cannot connect to network" issue.
Could you provide the product number and a serial number of your printer?
Are you trying to connect your printer to your home network, public network or without a router?
What is the status of the wireless light on the printer, steady or blinking?
What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
Meanwhile, refer to the document- No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
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