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- dispute regarding on warranty

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11-15-2022
07:43 AM
- last edited on
11-16-2022
07:29 AM
by
JessikaV
i have to purchased years additional warranty on my laptop why not show in on line, i have to attached mail , kindly clarify.
Redemption Code : YLZG934737YL
Product Serial Number : [Personal Information Removed]
Product Model Number : HP Notebook 15s-dr3001TU
Gift Selected : Additional 2 year extended warranty + 1 year Protegent Antivirus
This is with reference to your registration under HP Back To School Offer, we would like to update you that we have received your payment, and same is approved for your claimed benefit/s.
11-22-2022 03:30 AM
Hi @SK22_,
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.
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