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HP Laptop PC 15-dw3000 (1A3X9AV)

i have to purchased years additional warranty on my laptop why not show in on line, i have to attached mail , kindly clarify. 

Redemption Code            : YLZG934737YL

Product Serial Number   : [Personal Information Removed]

Product Model Number : HP Notebook 15s-dr3001TU

Gift Selected                      : Additional 2 year extended warranty + 1 year Protegent Antivirus

 

This is with reference to your registration under HP Back To School Offer, we would like to update you that we have received your payment, and same is approved for your claimed benefit/s.

 

1 REPLY 1
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Hi @SK22_,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.

Rainbow23 - HP Support.
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