• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-04-2022 12:53 PM

HP Recommended
Product: HP EliteBook x360 1040 G8 Notebook PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Dear community,

 

I'm experiencing an odd problem with my eGPU. I occasionally use an aorus gaming box gtx 1070 with my notebook. I have used it last time in January this year. This weekend, however, the notebook didn't even react when I plugged the box in (not even the LED lit up during the boot process).

 

The box and the cable have been tested on a separate notebook with thunderbolt 3 port and appear to be working flawlessly. I also have swapped the passive thunderbolt 3 cable for a thunderbolt 4 cable today, to no avail.

 

My best guess so far is that it has got sth. to do with the Wolf security bios update, which is now essentially blocking the eGPU (though I couldn't say how and why).

 

I have also disabled all the security measure in the bios to test my hypothesis, but this didn't work either so I switched everything back on

 

Suggestions are appreciated.

 

Many thanks.

 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.