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‎07-01-2022 02:56 PM

HP Recommended
Product: HP Elite Dragonfly G2 Notebook PC (1J1Q0AV)
Operating System: Microsoft Windows 10 (64-bit)

laptop in sleep mode but the fan still on and off regularly.

the fan will off only unplugged it. very annoying  

Category:
1 person had the same question
1 REPLY 1

‎07-01-2022 03:24 PM

HP Recommended

Hello @zh8410 

 

Sorry to hear that you are having problems ... 

 

(1) Update BIOS

HP BIOS and System Firmware (T90)

01.09.10 Rev.A24.5 MBJun 20, 2022Download

Intel Management Engine Driver

2212.15.0.2669 Rev.A275.3 MBApr 20, 2022Download

 Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

(2) Install Dynamic Tuning

Intel Dynamic Tuning

8.7.10700.22502 Rev.A7.3 MBOct 20, 2021Download

 

(3) Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(4) Check all cable connections on your motherboard

 

Please report your results ( report, pictures, error messages ... )

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSu...
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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