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faulty HP Pavilion laptop - 18 months old

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HP Pavilion is only 18 months old and several keyboard keys do not work. I purchased it from a 3rd party who have advised that HP no longer support or provide parts for this notebook.  Has anyone esle come across this issue ? 

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Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

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