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‎08-31-2020 03:23 AM - last edited on ‎08-31-2020 11:22 AM by Retired

HP Recommended
Product: pavilion cs 2082tx
Operating System: Microsoft Windows 10 (64-bit)

For making me fool my Adp case id-[Private information edited].i have three year adp pack.And according to hp adp policy we can use adp one claim per 12 months from purchase of device and in 12 month period I used adp once and now I again got problem and it's 14th month and now I am able to claim adpBut your company rejected it by saying that adp is part of one time approvalWhen I bought laptop at that time I bought 1 year adp care pack.but after sometime I paid rs10000 and extended it for two years by trusting you.I want my case approved.I am student I everyday have to attend online classes buy because of you I am not able as my laptop is damaged .I wanty laptop repaired or replaced under adp .I haven't. Got as this worse experience from any company and will not suggest anyone to buy hp laptop as I am frustraed from you.i want my laptop repaired or replaced from you.     

1 REPLY 1

‎09-01-2020 05:34 PM

HP Recommended

@bikramjeet

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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