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Locked

‎04-23-2016 12:03 PM

HP Recommended
Product: Elitebook 8440p
Operating System: Microsoft Windows 7 (64-bit)

my hp elitebook 8440p shows the error after windows loading please help me.. " Your system has been locked please contact the United Help Desk" 

1 person had the same question
9 REPLIES 9

‎04-28-2016 10:33 AM

HP Recommended

Can you post the full message please?

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‎04-29-2016 07:39 PM

HP Recommended

You have been hacked or have a virus.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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‎04-29-2016 08:53 PM

HP Recommended
thank you for your reply friend. this is not virus problem. i have anti virus. fully scaned but virus deducted.
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‎04-29-2016 08:55 PM

HP Recommended
sorry no virus deducted
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‎04-29-2016 08:58 PM

HP Recommended
thanks friend, here ts s full message

"Your system has been locked please contact the United Help Desk at 1-888-848-3375
Please reference KI ID 103232 FOR PROPER ROUTING
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‎04-30-2016 04:58 AM

HP Recommended
Then you have been hacked and if you call that number they're going to want to charge you money to get rid of the message.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
Was this reply helpful? Yes No

‎05-04-2016 06:11 AM

HP Recommended

Are you the original owner of the system or was it aquired from an organization that used it as part of its Enterprise laptop fleet?

 

djanuary

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‎07-11-2018 10:50 PM

HP Recommended
If so, what?
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‎07-11-2018 10:51 PM

HP Recommended
Djan?
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