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psprabakar
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hp elitebook 8440p "Your system has been locked please contact the United Help Desk

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Elitebook 8440p
Microsoft Windows 7 (64-bit)

my hp elitebook 8440p shows the error after windows loading please help me.. " Your system has been locked please contact the United Help Desk" 

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djanuary
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Can you post the full message please?

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SHThompson
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You have been hacked or have a virus.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
psprabakar
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thank you for your reply friend. this is not virus problem. i have anti virus. fully scaned but virus deducted.
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psprabakar
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sorry no virus deducted
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psprabakar
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thanks friend, here ts s full message

"Your system has been locked please contact the United Help Desk at 1-888-848-3375
Please reference KI ID 103232 FOR PROPER ROUTING
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SHThompson
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Then you have been hacked and if you call that number they're going to want to charge you money to get rid of the message.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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djanuary
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Are you the original owner of the system or was it aquired from an organization that used it as part of its Enterprise laptop fleet?

 

djanuary

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Chifonchi
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If so, what?
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Chifonchi
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Djan?
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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation